FAQs& Warranty
What is your warranty policy on repaired/reconditioned components?
We fully warranty all repairs for a period of 90-days. This warranty is pro-rated for a period of 12 months following your repair. If a problem arises after the 90-day period, you may be charged a reduced labor-rate & return shipping, but you will not be charged for a full repair again within the 12-month period.
Where should I ship my ROWE/AMI components for testing/service?
Send your CD Players, Amplifiers, CCCs, MCBs, Power Supplies, Pricing Boards, Displays & Keypads to:Jeremy Wallace / 56 Old County Rd./ Plaistow, NH 03865
How do I order
service or a part?
Call
(603) 329-2314
or email jukeboxjeremy@yahoo.com
Leave a message with your service request or part description / # and we'll get back to you ASAP.
Can I pay you for a tech support/
troubleshooting
phone call?
Yes! We offer 30 minute to 1 hour phone calls. Click here to schedule a call:
Q: Do you accept returns?
A: Yes, but there is a 25% restocking fee for any returns ordered in error which were not defective.
Do your repair Wurlitzer, Rock-O-La, NSM or Seeburg model jukeboxes?
No, we are a shop set-up exclusively to test, diagnose & repair Rowe/AMI jukeboxes models R-84 thru CD100s.
Will you make a service call to my home or business?
No, we are a very busy shop and focus on repairing ROWE/AMI components which are sent to us. The good news is we are often able to isolate which components are the likely cause of your problems by your description of the issues your jukebox is having. Contact us today:(603) 329-2314 or jukeboxjeremy@yahoo.com
What forms of payment do you accept?
We accept all major credit cards over the phone & online via PayPal.
How do I tell which model Rowe/AMI jukebox I have?
There is an ID plate on every Rowe/AMI jukebox on the back right beneath the volume control knob.
Do you buy
jukeboxes?
No, but we DO purchase components (CCCs, MCCs, Amplifiers, CD players, Optical Switches, etc.) from ROWE/AMI jukebox models R-84 thru CD100s. Contact us today to see if we are able to make you an offer on any of the above components:(603) 329-2314 or jukeboxjeremy@yahoo.com